Frequently Asked Questions

You can start with zero experience. Our intro track covers clay prep, centering, basic hand-building, trimming, glazing fundamentals, and studio etiquette. We keep class sizes small so you’ll get hands-on guidance from minute one.

The fee includes studio tools during class, a starter allotment of mid-fire clay, in-studio glazes, and standard bisque + glaze firings for coursework pieces. Specialty glazes, oversized work, or re-fires may have a small additional charge (always approved with you first).

Yes. We run weekday evenings and weekend blocks. If a posted time doesn’t work, you can request a swap within the same course cycle (subject to seat availability) by emailing [email protected] at least 24 hours before the session.

Full refunds are available up to 7 days before the course starts. Between 7 days and 48 hours before start, we can issue a studio credit valid for 6 months. Within 48 hours, refunds aren’t available, but you may transfer your seat to a friend by notifying us in writing ([email protected]) before the first session.

Safety is built into the workflow: we wet-clean surfaces (no dry sweeping), use dedicated reclaim areas, and maintain strong ventilation. If you’re sensitive to dust, you’re welcome to wear a well-fitted mask. We also teach safe handling of glazes and kiln procedures—students never operate kilns unsupervised.

Bisque firing typically happens within 7–10 days of your piece being fully dry. Glaze firing usually takes another 7–10 days after glazing, depending on kiln load and cooldown time. We’ll notify you when items are ready; pickup windows are listed at the studio desk and via email.

You’re welcome to bring tools. For clay, we need to confirm the firing range and composition to protect kilns and shelves. Bring the packaging or a spec sheet; if it’s compatible with our mid-fire schedule, we can usually fire it. If not, we’ll suggest an equivalent studio clay.

Wear comfortable clothes you don’t mind getting dusty, and closed-toe shoes. Tie back long hair and keep nails short for easier centering. Bringing a small towel and an apron is helpful, but not required—tools and cleanup supplies are provided.

Tell us ahead of time and we’ll help plan. We can recommend gloves, masks, seating away from reclaim areas, and low-odor workflow options. For severe allergies, please email [email protected] with specifics so we can confirm materials used in the studio.