Privacy & Data Protection
Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect personal information related to pottery and clay craft course services. It also outlines your rights and how to contact us.
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Contact (Privacy)
- [email protected]
- Phone
- +1 (206) 555-0197
- Address
- 214 Cedar St, Suite 8, Seattle, WA 98104
For course logistics, use the general contact details in the site footer.
1. Overview
This policy applies to our pottery and clay craft courses and related services (including registration, scheduling, and communications). It explains what personal data we collect, why we collect it, and how you can exercise your privacy rights.
Controller
Primecell Studio Courses
Scope
Website, forms, emails, course operations
Support
2. Data We Collect
We collect information you provide directly and data generated during normal operation of the website and our course services.
A. Data you provide
- Identity & contact details (name, email, phone number).
- Course-related information (preferred dates, experience level, notes or accessibility needs you share).
- Messages you send to us (support requests, feedback, and inquiries).
B. Usage & device data
- Technical data (IP address, browser type, device identifiers, operating system).
- Log data (pages viewed, timestamps, referrer, errors/crashes).
- Preference data (language, consent choices, theme selection).
C. Payment data
If payments are available for a course, payments are processed by third-party providers. We do not store full payment card details on our systems. We may receive limited records like payment status, amount, and transaction reference.
3. How We Use Data
Service delivery
- Register you for classes and manage schedules.
- Send confirmations, reminders, and operational updates.
- Respond to inquiries and support requests.
Quality & improvement
- Analyze aggregate usage to improve content and navigation.
- Debug issues and protect against abuse.
- Measure campaign effectiveness (only with your consent where required).
Compliance
- Maintain records required by law.
- Handle privacy requests and complaints.
- Enforce terms and prevent fraud.
Marketing (optional)
- Send course updates or offers if you opted in.
- Unsubscribe anytime via email or by contacting us.
- Respect consent choices for analytics/ads cookies.
4. Legal Bases
Where applicable, we process personal data based on one or more of the following legal grounds:
- Contract: to provide the course service you requested.
- Consent: for optional cookies, marketing messages, or features requiring consent.
- Legitimate interests: to keep the website secure, prevent abuse, and improve services (balanced against your rights).
- Legal obligation: to comply with laws and respond to lawful requests.
6. Retention
We keep personal data only for as long as needed for the purposes described in this policy, unless a longer retention period is required by law or necessary to resolve disputes.
Typical retention
- Course registration and communications: up to 24 months after the last interaction.
- Operational logs and security events: up to 12 months.
- Consent preferences: until you withdraw or reset them.
8. Security
We implement reasonable administrative, technical, and physical measures to protect personal information, including access controls, encryption in transit (HTTPS), and security monitoring.
Important note
No method of transmission or storage is 100% secure. If you believe your data may have been compromised, contact us immediately at [email protected].
9. Your Rights
Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your personal data, and to object to certain processing.
Common requests
- Access a copy of your data.
- Correct inaccurate information.
- Delete data (where applicable).
- Withdraw consent (where processing is based on consent).
How to exercise rights
Use the request form in Section 13 or email us. We may ask for verification to protect your account and privacy.
10. International Transfers
If we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place (such as contractual protections) consistent with applicable laws.
11. Children’s Privacy
Our services are intended for a general audience. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information, contact us to request deletion.
12. Changes
We may update this Privacy Policy from time to time. We will revise the effective date and may provide additional notice when required.
Version history
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13. Make a Request
Submit a privacy request. This form validates input in your browser and generates a request preview you can copy and send. (No data is transmitted automatically from this page.)
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